Reviews For Ansley at Roberts Lake
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Apartment Ratings Review
I ABSOLUTELY love my community the cleanliness of the apartment complex is second to none. Absolutely beautiful!! Linda the ... manager has been absolutely wonderful through this entire process. I am grateful for my new home and would recommend Ansley at Roberts Lake to any and everyone this is truly a top notch beautiful place to live. Read More about Apartment Ratings ReviewBy: MaritaL Verified Resident
Apartments Review
Great Staff and Location Honestly, one of the better apartment complexes to be apart of. Close to shopping areas, but not ... next to loud roads. Stricter management makes more a cleaner complex and neat inner sidewalk. Friendly management, especially, Ali who is the sweetest and most helpful! Will definitely be living her for a long time! Read More about Apartments ReviewBy: User Verified Resident
Apartment Ratings Review
Honestly, one of the better apartment complexes to be apart of. Close to shopping areas, but not next to loud roads. Stricter ... management makes more a cleaner complex and neat/well maintained inner sidewalk. Friendly management, especially, Ali who is the sweetest and most helpful! Will definitely be living here for a long time! Read More about Apartment Ratings ReviewBy: anonymous Verified Resident
Google My Business Review
Absolutely no complains at all!! Great location, property, atmosphere, and staff! Ali in the leasing office always does a ... fantastic job of making sure everyone is taken care of! She makes the living experience very enjoyable here at The Ansley At Roberts Lake! If your looking for a great apartment to live at in the Asheville/Arden area look no further! Read More about Google My Business ReviewBy: Nick Russell Verified Resident
Google My Business Review
Love the apartment homes at Roberts Lake! The salt water pool is fun and the staff are friendly. Ali is a fan favorite, ... she always has a smile on her face. Read More about Google My Business ReviewBy: Robbie Craig Verified Resident
Google My Business Review
This complex is very new, clean, and is run like a well-oiled machine. Apartments Review are nice, they were cleaned and ... painted before I moved in. Maintenance requests are always addressed the next day. Valet trash is a great feature. The whole place is mostly families and older folks with a few younger couples. It is very quiet and peaceful. I moved in from out of town and the office was quick to respond, answered all of my questions, and was very reliable and helpful. The location is secluded while being a short drive to Biltmore Park and the Blue Ridge Parkway. My only issue is with parking. You have to park in a specific zone (designated spaces around your building). If you park out of your zone, you get towed. My boyfriend whom also lives here got his car towed when his parking pass fell off his window and he had to pay the $250 fee which is total bull. There are very few visitor spots, all very far away from the buildings, and visitors often get towed. it is a huge nuissance and people who live in their complex should not be getting towed no matter what. Check license paltes before you tow or you are going to keep having disgruntled residents. If you can follow the rules, I would definitely recommend living here. Read More about Google My Business ReviewBy: Kasey Stewart Verified Resident
Google My Business Review
By: Nanay Coll Verified Resident
Google My Business Review
My husband & I lived there for 2 years while we built our home. During that time both Management & Maintenance were a pleasure ... to deal with. The complex was always kept tidy and clean. The amenities (pool, gym, coffee bar, dog park, walking trail, car wash station) were always kept clean and the grounds of the complex immaculate. I never used the laundry facilities as we had our own washer & dryer in our unit. The apartment complex is gated and is in a very convenient location just off I-26. Apartment living will always have issues but if you choose to live in an apartment, Ansley is a good choice ! Yes, there are rules. The rules exist to help maintain a nice environment and are reasonable. Follow them (pick up your dogs poop, park where you are supposed to) and you will not have any problems! Linda is a great Manager & she & her team are receptive and responsive! Read More about Google My Business ReviewBy: Lisa Friedman Verified Resident
Apartments Review
Great location!! Better staff!! This place is amazing the staff are so helpful and friendly. Our apartment is super nice. ... I love that they loan kayaks,bikes and camping supplies.. I love this place Read More about Apartments ReviewBy: User Verified Resident
Such a wonderful enviornment in which to live!
After retiring one year ago, I moved here and the experience has been and continues to be wonderful. Staff are very professional ... and listens to needs of the residents. Parking sometimes can be somewhat challenging, but I don't mind walking, when needed. It is a peaceful and quiet environment as well! I would recommend other potential residents to check Ashley at Roberts Lake out before making your final decision for a future relocation. Read More about Such a wonderful enviornment in which to live!By: Martha Cooper Verified Resident
Google My Business Review
I lived at Ansley at Roberts Lake for a year and it was one of the best apartment experiences I have ever had. Below is my ... experience: Pros: The grounds were immaculate and someone would come around almost every day to pick up any trash or debris. The leasing office staff is very helpful and you can tell they care about their residents. The maintenance team was excellent and timely. I only had a few minor maintenance issues the whole time I was there, but they were handled right away. The Apartments Review are very well maintained. The community is very safe and secure. I never once felt uncomfortable walking my dog late at night. The community is very quiet during the evening which I appreciated. I lived right next to the playground and on the weekends I could hear kids playing, but only during the day. The pool area was wonderful. They are always adding fresh lounge chairs and umbrellas. The dog park was just big enough to get my dog's energy out and I never encountered an aggressive dog on the property at all. The location is perfect. It is just enough off the beaten path that you feel like you are out of the suburbs, but it is also very close to everything you need. Cons (While it's a short list there are a few): Parking is limited, but the new system in place worked very well. The only downside is if you worked 2nd shift like I did and got home late, you will have to park a few Apartments Review over from your own and walk. It really wasn't a big deal, but worth letting you know. I had one issue with my downstairs neighbor. The leasing office handled the matter very well, but they did not relay the information to the after hours guy who responds to neighbor issues (I don't know what they call him). When he was called one weekend, he did not have the prior history of the issue and he could have handled it better if he had known. The paint they use is impossible to clean. I tried multiple different methods and every time it would just take the paint right off. All in all I definitely recommend Ansley at Roberts Lake. You can't expect perfection from an apartment complex, but Ansley gets close! Read More about Google My Business ReviewBy: Kendall Menges Verified Resident
Google My Business Review
By: Southern Smoke BBQ Catering Verified Resident
Google My Business Review
(Translated by Google) Had a great time (Original) Geweldige tijd gehadBy: Marianne Deurloo Verified Resident
Google My Business Review
By: Alivea Turner Verified Resident
Loving this place!
I recently moved from Florida and was not familiar with the Asheville area, at all, when we came to look at Ansley at Roberts ... Lake. Linda (the manager) did an excellent job at making our move easy and smooth as we planned our transition from Florida to North Carolina. I work from home and so I wanted to be in a place that inspired me and that I truly enjoyed hanging out in! Ansley At Roberts Lake is definetely that for me! Read More about Loving this place!By: Val White
Source: Property SiteThis is the place to live.
Nobody that works here is complacent. They are hardworking caring individuals. The apartment is very well maintained. The ... quality of the materials used is first rate. I just love this place. The curb appeal is awesome. The staff keep the grounds clean and no overflow of trash. They clean the buildings and keep the dog poo picked up and the stations emptied. Just to drive in from work every day is a pleasure. It's so clean!!! Read More about This is the place to live.By: LYNN Verified Resident
Source: Property SiteThe manager is so professional.
I think her name is Linda. She is so polite, friendly, and very professional. She runs a tight organized community. So many ... other communities go through managers like a bag of chips. You can tell she cares about the look, feel, and atmosphere of this community. She is one of the reasons I like Ansley. Read More about The manager is so professional.By: Anonymous Verified Resident
Source: Property SiteOMG What a great place to live
This place is gorgeous! There are so many amenities offered that other communities don't have. The ladies in the office ... are super nice and helpful. And if you have any issues that need fixing, well those guys are great too. I can't say enough good about them or the place. And the parking issue is genius. No other community has a setup like that. It's so organized and stress free. Read More about OMG What a great place to liveBy: Anonymous Verified Resident
Source: Property SiteThis is a wonderful place to live
The property is beautifully maintained and the Maintenance team is at your door right away if you need something fixed. Hannah ... and Persis are wonderful and the people who live here are really nice I'm really glad I chose to live here , it was a smart move. Read More about This is a wonderful place to liveBy: Lisa Gold Verified Resident
Source: Property SiteI have been renting at Ansley for about a month and a half
I have been renting at Ansley for about a month and a half. I have found the staff to be extremely polite and helpful. The ... amenities are sufficient for my needs, and the periodic social events and outreach are a nice and appreciated touch. Thank you, Ansley management team! You rock! Read More about I have been renting at Ansley for about a month and a halfBy: Clifford Heath Verified Resident
Source: Property SiteMy wife and I love living here!
My wife and I love living here! We have both lived in other apartments here in Asheville and this has been hands down our ... favorite home. The staff is excellent and is always willing to help and answer questions and the maintenance team is very professional and responds to maintenance requests quickly. All of the facilities here are very nice and kept extremely clean. It s a proud place to call home! Read More about My wife and I love living here!By: Anonymous Verified Resident
Source: Property SiteWell this whole parking thing is rediculous!
Well this whole parking thing is rediculous! When I visit I always park away from the buildings because residents need to ... have a place to park. They definitely pay for it!! I just heard of someone s car with carseat & other baby needs inside being towed to West Asheville!! This car was parked at the dog park. The person was house sitting for a resident. No visitor parking was available at the time she parked her car. Now this person is strapped with a rediculous amount of a bill before she can get her car!!! Ansley should step up & do the right thing & get this car back to to the owner!!! Read More about Well this whole parking thing is rediculous!By: Marlette Wilson Verified Resident
Source: Property SiteA great community for all walks of people
Its very quite and close to most shopping needs. Not a lot of outside traffic. Friendly staff and residents. Only issue is ... parking which is known problem and has been improved but still not idle but not a deal breaker. Read More about A great community for all walks of peopleBy: Emily Dreibelbis Verified Resident
Source: Property SiteIt looks very nice and well kept
It is nice. very quiet for the most part. Sometimes we hear our neighbors on the side or below but that comes with having ... a apartment. The staff is very helpful and friendly, also it is a very convenient location. And it feels very safe. Read More about It looks very nice and well keptBy: Bogdan Lazarchuk Verified Resident
Source: Property SiteGreat place to live, been here since 2015
Great place to live, been here since 2015 & glad we chose this complex. Their maintenance team is awesome, we had an issue ... on Christmas Day 2017 & Fredi who is the leader of the maintenance team showed up quickly & took care the issue for us. Cheers to the team!! Read More about Great place to live, been here since 2015By: Pablo S. Verified Resident
Source: Property SiteBeautiful and Peaceful
It is a very nice community with wonderful staff members and great accommodations.By: Jovan Lawless Verified Resident
Source: Property SiteAs a resident in Asheville I highly recommend Ansley
As a resident in Asheville I highly recommend Ansley. It is a gated community with very upscale living. I ve been here 7 ... months now. This is one of the better apartments I ve seen/lived at in a long shot. Read More about As a resident in Asheville I highly recommend AnsleyBy: Pepper Palace Asheville Verified Resident
Source: Property SiteI m not sure where some of the reviewers are talking
I m not sure where some of the reviewers are talking about with the negative comments but surely it s not Ansley! I have ... been renting a nice 2 bedroom apartment for 4 months now and have nothing but praise to share. Management responds quickly and professionally to any concerns I have. I feel safe here. So much so that I accidentally left my car windows down one night only to find it safe and sound the next morning. The property is always well groomed and the peacefulness I experience here was unexpected but a very nice surprise! Ansley is a great place to rent in Asheville. If you have a problem living here I would say you should rent or buy a private home cause this place is the next best option! Read More about I m not sure where some of the reviewers are talkingBy: Anita Ledford Verified Resident
Source: Property SiteI have really enjoyed my time here at Ansley at Roberts Lake
I have really enjoyed my time here at Ansley at Roberts Lake. I ve only spoken to Hannah and Persis in the main office and ... have had a great experience every single time. They both are very knowledgeable and friendly and respond to all of my emails promptly. The maintenance team is FANTASTIC - I put in a work order online a few weeks ago and greeted them at my door 10 minutes after submitting the order. I haven t had any issues and am very sad to be leaving. Thanks, everyone at Ansley! :) Read More about I have really enjoyed my time here at Ansley at Roberts LakeBy: Mary Catherine Riley Verified Resident
Source: Property SiteGreat Team
"I want to thank the Ansley team for fixing my garbage door so quickly. They responded within minutes of my call and did ... an amazing job with the repair. Thank you so much Read More about Great TeamBy: James Gibson Jr. Verified Resident
Source: Property SiteApartments are amazing
Apartments are amazing. Only wish they were more friendly to visitors. Visiting my mother was a huge pain and they threatened ... to tow my car several times even though I had a parking pass that was valid. Read More about Apartments are amazingBy: Collin Herber Verified Resident
Source: Property SiteFront staff was very informative and polite
Front staff was very informative and polite.By: WNC Pressure Washing and Roof Cleaning Verified Resident
Source: Property SiteGreat, clean and love living here
I would tell them that I like the apartment, like my neighbors and love that the complex is always clean but the parking ... situation is unacceptable There is never enough parking near my apartment. Read More about Great, clean and love living hereBy: Bernadette Townsend Verified Resident
Source: Property SiteUna estancia muy placentera, el complejo esta muy bien, tien
Una estancia muy placentera, el complejo esta muy bien, tiene alberca, parrilla, asador para convivir con los amigos o simplemente ... en familia Read More about Una estancia muy placentera, el complejo esta muy bien, tienBy: Lazaro Cardenas Verified Resident
Source: Property SiteLove, Love, Love
I have had a wonderful experience living at Ansley at Roberts Lake. I love the location close to South Asheville activities ... but quietly tucked away from the chaos. I love the staff from meeting Hannah while signing my lease, to being cheerfully greeted by the maintenance staff daily. I love the community a mix of young professionals to older retirees, many with pets. I love the amenities and the space modern yet comfortable. And the price is comparable to other new apartment complexes around Asheville. There is really nothing I would change about my home I have and will continue to recommend Ansley to my friends and co-workers Read More about Love, Love, LoveBy: Ashley Runnion Verified Resident
Source: Property SiteMy friend lives in the apartments and loves it
My friend lives in the apartments and loves it. We get to go and visit and play at the lovely salt water pool. Very nice.By: Jenny Iaquinto Verified Resident
Source: Property SitePeaceful Transition from Private Home to Apartment Living
I recently moved from a private home rental to Ansley at Roberts Lake in Arden, NC. I was concerned about not having privacy, ... noise pollution, maintenance, etc., but have been delightfully surprised that I have not experienced any issues with the transition. It is beautiful here It is well maintained and the other Residents are respectful of others so it is quiet and friendly. If you have to pay rent, why not get the best for the price Read More about Peaceful Transition from Private Home to Apartment LivingBy: Anita Ledford Verified Resident
Source: Property SiteAns
I love my one bedroom apartment The layout is perfect and the appliances are great I LOVE how big the porches are. you can ... really make them your own, although they were sloppily put in. There are nails in the cracks, that could fall on you neighbor below you, and the wood doesn't seem to be stained. I feel like you could very easily get a splinter, same way with the breeze ways. The parking is also terrible if you live in one of the apartment buildings towards the front, I knew this though when I moved in from reviews on google that parking may be a pain but I don't mind a walk... unless I have a million groceries. Overall these apartments are in a great location and really well designed and kept. Read More about AnsBy: Skyler Wagner Verified Resident
Source: Property SiteGreat
It's a pretty peaceful community. I do not seem to have any problems other than parking late at night.By: Alyssa Tinnin Verified Resident
Source: Property SitePros: The location here cannot be beaten
Pros: The location here cannot be beaten, and the complex is neat and well cared for. Maintenance requests are generally ... taken care of within a day, and the maintenance staff is friendly. The neighbors are also friendly. The amenities, like the pool and clubhouse, free printing, etc. are really nice. The complex is quiet and safe. Challenges: The thin/cheap paint it alarmingly hard to clean or live with, especially considering the prime price we are paying for a luxury apartment. The 60-day notice required for ending or renewing a lease can leave you a bit trapped if you don t have a plan way in advance. Given the crazy rental prices in all of AVL, we are happy enough here and just renewed our lease. Read More about Pros: The location here cannot be beatenBy: Amy B Verified Resident
Source: Property SiteI love all the amenities that this complex offers
I love all the amenities that this complex offers. The staff is always super friendly and accommodating. It s a very pet ... friendly complex and my corgi loves the agility course at the onsite dog park! Highly recommend checking this place out! Read More about I love all the amenities that this complex offersBy: Samantha Hunt Verified Resident
Source: Property SiteWe moved here in June
We moved here in June. Did not want to live in an apartment complex, but Asheville is very hard to find a house! We looked ... at several complexes and like Ansley so much more than anywhere else we looked! We have been very happy with everything here. We like the neighbors that we have met and the office staff is really really nice!! There are times we hear our upstairs neighbors but it s not bad, I am sure the people below us think the same! Overall, I would recommend Ansley to anyone! Read More about We moved here in JuneBy: Jen Crowley Verified Resident
Source: Property SiteExcellent apartments that are very well managed
We enjoy living at AnsleyBy: Edward Chellis Verified Resident
Source: Property SiteIf management says one more time that parking has improved
If management says one more time that parking has improved, I am going to scream. REALLY??? Then why am I still parking way ... down the street from my apartment every single night??? Do NOT tell us things are much better when we clearly see everyday that the situation has not improved. Clearly, management does not live in the buildings where parking is a problem. Or they wouldn t be saying this over and over again. Your first parking pass idea was a failure, so what did you do? You rolled out a second parking pass program just like the first one, and expected different results. Admit it: the complex was poorly designed with woefully inadequate parking space. The only way to fix this is to either limit residents to one spot each (which I doubt anyone is going to advocate), or to build more spots. If neither of these is feasible, then there s no fixing this mess. But regardless, do NOT tell us that the situation is better when it is NOT. Read More about If management says one more time that parking has improvedBy: Sarah Lockett Verified Resident
Source: Property SiteOverall excellent experience living here
Overall excellent experience living here for the past couple months. Major props to the maintenance crew who respond quickly ... and always get the job done. We had an issue with our AC today and they came within twenty minutes and spent almost 3 hours, well past their dinnertime to ensure our and our pets comfort. The reception/leasing office is always super helpful and willing to listen and try to solve any issues we have. Parking can be iffy and some people don t clean up after their dogs very well but it s clean, quiet, and the staff is superb. Thanks maintenance crew for a job well done!!! Read More about Overall excellent experience living hereBy: John Doe Verified Resident
Source: Property SiteIt is a very nice place to be the Staff is great
It is a new place great amenities I have a great view from my deck. SpaciousBy: Keith Burnette Verified Resident
Source: Property SiteThe BEST maintenance staff ever
Freddie and his staff go over and above to fulfill our needs. After being here almost 2 years, due to ware and tare, they ... recently replaced caulking around windows and painted window sills. They are always great with our dogs and ask if there is anything else they can help with. Always wave and smile when you see them on the property. They are one of the big reasons we are one of the longest existing tenants here. Read More about The BEST maintenance staff everBy: Kathy Jones Verified Resident
Source: Property SiteStaff are nice and responsive
Staff are nice and responsive and they seem to really care about your experience living here. Apartments are nicely equipped ... and quiet. You might not always find a parking spot right in front of your building but there are spaces available that aren t too far away. I ve only had 1 maintenance request so far and it was handled promptly in less than 24 hours. So far I m really happy living here. Read More about Staff are nice and responsiveBy: Karla Hart Verified Resident
Source: Property SiteBeautiful
BeautifulBy: Tim Miller Verified Resident
Source: Property SiteBeautiful surroundings
So grateful that earlier this week when I was downtown Asheville and the thought crossed my mind, did you remember to turn ... off the pot of food cooking on the stove top that I could call the front office thank you, Linda and ask if someone could go to my apartment and double-check for me. Freddie kindly came to the apartment and made sure for me. Whew Although, it was indeed turned off, it was a peace of mind for me. I can't say enough about the maintenance team at Ansley. Freddie and Neftali are always willing to help and very expeditiously. Thank you so much Read More about Beautiful surroundingsBy: Deborah Housworth Verified Resident
Source: Property Site